{{product.quantity}} at ${{product.cost}} - {{product.options}}
Return & Exchange Policy | Teton Running
RETURN & EXCHANGE POLICY
Teton Running Company Idaho Falls, ID
At Teton Running Company, your satisfaction is our top priority. We want you to love your gear and feel confident in your purchase.
30-Day Guarantee
Shoes
Try your shoes on the run, at the gym, or however you train! If you're not completely satisfied, you can return or exchange any pair of shoes within 30 days of purchase for any reason.
30-Day Satisfaction Guarantee
Returns accepted on used or unused shoes within 30 days
Whether you've worn them outside or just around the house
Please bring your receipt or proof of purchase
30 Days
Apparel & Accessories
Unworn and unwashed apparel or accessories may be returned within 30 days of purchase with original tags and receipt.
Must be unworn & unwashed
Original tags must be attached
Receipt or proof of purchase required
30 days from purchase date
Final Sale
Nutrition, Socks & Personal Care
Nutrition, socks, and personal care items are not eligible for return or exchange due to hygiene and safety reasons.
No returns or exchanges
All nutrition products
Running socks
Personal care items
All sales are final
60 Days
Defective Merchandise
If you believe an item is defective, please bring it in within 60 days of purchase. We'll help evaluate the issue and work with the manufacturer as needed.
60 days for defective items
Manufacturing defects covered
We'll evaluate the issue
Work directly with manufacturer
Bring receipt and item
Online
Online Orders
Please email us at tetonrunningcompany@gmail.com before sending anything back. We'll provide instructions and, if necessary, a return shipping label.
Email us first!
Same 30-day guarantee for shoes
Customer pays return shipping for fit/preference
Free shipping if defective or our mistake
Email tetonrunningcompany@gmail.com
Final Sale
Clearance & Marked-Down Items
All clearance or marked-down items are final sale and are not eligible for return or exchange.
All sales final
No returns on clearance items
No exchanges on marked-down products
Sale prices are final
Choose carefully!
Non-Refundable
Gift Cards
Gift cards are non-refundable and cannot be redeemed for cash.
Cannot be redeemed for cash
Non-refundable
No cash value
Use for store purchases only
No expiration date
Help
Questions?
We're here to help! For any questions about returns or exchanges, please visit our Contact Us page or stop by the store.